About this role
Sanctum Care Group (SCG) provides care for people living with HIV, or at-risk of acquiring HIV, that is dignified, non-judgmental and unconditional. Recognizing the interconnected challenges our clients face, SCG facilitates individualized and contextualized care for complex patient populations in collaboration with community partners through trauma informed, culturally responsive and evidence-based interventions. The Supervisor oversees daily operations across Sanctum, Sanctum 1.5, and 2nd Steps programs, ensuring highquality care, strong staff performance, and alignment with SCGs mission and values. Hours: 23:30 08:00 as part of 4 week Shift Rotation. - Every other Saturday/Sunday. Every Monday & Tuesday. Total of 96 hours in 4 weeks. Able to pick up additional shifts when available. Key Responsibilities Provide administrative and clinical supervision across SCG programs.Uphold SCGs traumainformed, harmreduction approach in all interactions.Ensure effective communication between day, evening, and night supervisors.Support staff through coaching, performance feedback, and workflow guidance.Observe medication administration and audit MARs/narcotic counts.Review charting and client documentation; provide training as needed.Conduct client information audits and ensure accurate, uptodate records.Maintain policy adherence and participate in monthly policy reviews.Monitor staff engagement, communication, and quality of client interactions.Assist with crisis management and ensure staff and client safety.Ensure homes have required clinical and operational supplies.Support donor relations through communication and recognition activities.Qualifications Minimum 2 years of healthcare management experience, including HR and staff training.Strong decisionmaking skills and ability to work independently.Excellent timemanagement skills in fastpaced environments.Strong written and verbal communication skills