About this role
Edmonton Pediatrics & Heart Clinic is seeking an MOA for Full Time. The clinic is a specialized pediatrics cardiology clinic located in South Edmonton. We are seeking someone who can work independently and have excellent communication skills.
*Responsibilities and Duties*
*Responsibilities include, but are not limited to:*
* Greet each patient in a prompt, polite and friendly manner. Warm, friendly personality, energetic, enthusiastic, polite, tactful * Answer all phone calls and take messages, book appointments and receive, direct and relay telephone, fax and email messages. * Facilitate communications between patients and health care professionals * Multi-tasker with excellent organizational skills, attention to detail * *Secondary Responsibilities include, but are not limited to* * *Register and schedule patients, appointment bookings, re-bookings, cancellations.* * Performing ECG?s on patients and accurately documenting patients' medication list and vitals in EMR (HealthQuest) * Assign patients to Exam rooms. * Transcribe and process physician orders. * Review and process incoming faxes and other documentation related to referrals, recalls and consultations. * Complete forms and documentation related to specimens, tests, etc. * Work collaboratively within a multidisciplinary team. * Track and order clinic inventory and clinical supplies. * Assist and prepare exam rooms. * Cleaning duties as necessary.
*Qualifications and Skills*
* Required successful completion of a Medical Office Assistant program and or certification. * Knowledge of Medical terminology * Knowledge of NetCare and EMR is an asset, preferable Healthquest * Knowledge of Microsoft Office products and ability to learn new software and computer operations. * Accurate and proficient keyboarding skills minimum 60-80 wpm required. * Outstanding communication skills, excellent command of the English language (written and oral); excellent phone demeanor * Developed problem solving and critical thinking skills. * Demonstrated ability to work independently and in a team. * Effective multi-tasking, time management and organization skills with attention to detail. * Demonstrated commitment to providing focused patient care. * Clear criminal record check (at the cost of the candidate). * Clear child welfare and intervention check. * Valid First Aid and CPR certifications (Basic Cardiac Life Support).
Pay: $16.00-$20.00 per hour
Education: * Secondary School (required)
Licence/Certification: * MOA certification (required)
Work Location: In person