About this role
Job Description Job DescriptionMedical Aesthetics | Coal Harbour, Vancouver Join our well-established medical aesthetics clinic in Coal Harbour, Downtown Vancouver. With over 15 years of experience and a loyal patient base, we are known for providing personalized care in a professional and welcoming environment. We are seeking a warm, polished, and highly organized Medical Receptionist & Patient Coordinator to join our team full-time. The ideal candidate is an excellent communicator who enjoys creating exceptional patient experiences and has a genuine interest in medical aesthetics and skincare. Key Responsibilities
• Welcome patients and ensure a warm, professional experience from arrival to departure • Manage telephone calls, emails, appointment scheduling, confirmations, and follow-ups • Coordinate consultations, treatments, and patient care plans • Provide clear and accurate information about treatments, services, and skincare products • Maintain patient records and support daily administrative and clinical operations • Assist with treatment-room preparation, inventory, and general clinic organization as needed • Build lasting patient relationships through thoughtful and attentive service • Support clinic booking, retention, and sales goals The Ideal Candidate
• Professional, personable, dependable, and detail-oriented • Possesses excellent written and verbal communication skills • Highly organized and able to manage multiple priorities in a busy environment • Confident delivering elevated customer service • Passionate about medical aesthetics, skincare, and patient care • Comfortable discussing services and recommending appropriate products or consultations • Previous experience in medical aesthetics, healthcare, reception, sales, or luxury customer service is considered an asset What We Offer
• Competitive compensation with performance-based incentives • Ongoing education, training, and opportunities for professional growth • A beautiful, modern clinic in the heart of Coal Harbour • A supportive, professional, and patient-focused team environment • The opportunity to grow within an established medical aesthetics practice Job Type: Full-time, in-person Location: Coal Harbour, Downtown Vancouver, BC To apply, please submit your résumé along with a brief introduction outlining your relevant experience and interest in medical aesthetics. We appreciate all applications; however, only candidates selected for an interview will be contacted.