About this role
Job Description Job DescriptionWe have an immediate need for Managers in Windsor, Ontario. We offer Part time and Full time Management positions. Qualifications
• 1 - 3 years food service experience in a management role is mandatory • Demonstrated customer service experience • Strong communication skills • Proven leadership ability • Computer proficiency • Able to operate effectively in a fast paced environment Hospitality
• Leads by example to demonstrate and reinforce with employees that the customer is the top priority • Responds to customers in a friendly manner with an appropriate sense of urgency • Responds to special customer requests in a friendly manner • Responds to customer service complaints, resolving problems and turning negative situations into positive situations • Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels People
• Assists in the hiring and orientation process for new employees • Ensures all new employees are fully trained in accordance with company standards • Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies, and takes corrective action when necessary • Motivates employees to meet goals and objectives, and provides guidance and assistance as required Operations
• Assists in maintaining a productive and safe work environment in accordance with all Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation • Assists the Store Owner and Store Manager in maintaining optimal inventory levels and proper yields from all products • Responsible for daily cash procedures and financial reporting • Assists with the preparation of the production sheet for bakery and donut items • Performs regular property walk-throughs and ensures all standards are being met • Monitors for, responds to and corrects unsafe acts and conditions, escalating the issues where necessary • Monitors information sources to keep current with new information • Other duties as required If you are interested in this position, please Apply Now.