About this role
Welcome to Embody Health Centre!
Founded by Registered Physiotherapist Anita Venugopal, Embody was created 10 years ago with the vision of offering one-on-one, comprehensive, therapeutic care. Our mission is to help people strengthen the connection between health, happiness, and physical well-being.
Our collaborative team provides physiotherapy, pelvic-health physiotherapy, registered massage therapy, acupuncture, osteopathy, chiropractic care, and traditional Chinese medicine.
*Position Summary*
We?re looking for a Part-Time Office Assistant, to cover a leave of absence, who will help support our clinicians and provide an exceptional front-desk experience for our clients. The ideal candidate is organized, reliable, compassionate, and can adapt easily to a fast-paced clinical environment.
This is a part-time Month-Month contract.
* *Start Date:* Sep 8, 2026 * *Schedule:* 2?4 shifts per week (up to 24 hours) * *Monday?Thursday:* 1:00 PM ? 8:30 PM (depending on clinicians' schedules) * *Friday:* Occasional shifts (either full-day or 12:00 PM ? 4:00 PM; dates provided in advance) * Additional hours available for coverage when needed * Training to begin as soon as possible * May hire *1 or 2 administrators* depending on availability and fit
Responsibilities
* Greet clients and create a welcoming clinic atmosphere * Schedule and manage appointments using the *Jane App* * Adjust clinician schedules as needed throughout the day * Respond to phone and email inquiries about services * Process payments and submit insurance claims on behalf of clients * Handle multiple *point-of-sale* systems accurately * Maintain clinic cleanliness at the end of each shift (treatment rooms, bathrooms, and common areas) * Restock supplies, manage laundry, and track clinic inventory * Assist with administrative tasks as required
Qualifications
* Experience using scheduling or EMR software (*Jane App* experience an asset) * Familiarity with *point-of-sale* systems * Highly *detail-oriented* and *organized* * Excellent *communication* and *customer service* skills * Ability to adapt to changing priorities and clinic schedules * Professional and calm when handling sensitive information * Availability for occasional morning shifts is an asset
Why Join Us?
* Supportive, collaborative, and positive team environment * Opportunity to learn about multiple disciplines within healthcare * Meaningful work helping clients improve their health and well-being * Modern, inclusive clinic culture that values respect and balance
How to Apply:
Through Indeed Only candidates selected for an interview will be contacted.
We look forward to hearing from you!
Pay: $18.00 per hour
Benefits: * Company events * On-site parking
Application question(s): * Do you have experience with POS machines? * Are you in the K-W area?
Work Location: In person