About this role
We are looking for an upbeat, professional, and reliable front desk agent to join our team as front desk agent. The shift we are specifically looking to fill is from 3pm-11pm (Mon-Thursday). The ideal candidate would be willing to train on all shifts, as well as have the ability to cover the occasional weekends shift. Front desk agent duties include:
-Managing the hotel?s inventory of reservations, room assignments, and vacancies
-Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
-Answering phones, scheduling wake-up calls, and assisting with reservation requests -Responding to guest inquiries, complaints, and concerns
-Balancing cash drawers, record errors, and reconcile receipts
-Promoting hotel services and features
-Assisting with laundry, and general cleanliness of the public areas
-Preparing breakfast for guests in the morning
Work Remotely
* No
Job Types: Part-time, Permanent
Pay: From $16.00 per hour
Benefits: * On-site parking
Experience: * customer service: 1 year (required)
Work Location: In person