About this role
About Affinity Insurance
Affinity Insurance is a wholly owned subsidiary of Affinity Credit Union that provides auto, home, farm, business, and other insurance products across Saskatchewan. The organization promotes a supportive workplace culture focused on:
* Professional development and paid training * Support for ongoing licensing and continuing education requirements * Work-life balance * Competitive benefits and pension plans * Community involvement and engagement
What We?re Looking For
The ideal candidate is customer-focused, professional, organized, and comfortable working directly with the public to help clients understand and obtain appropriate insurance coverage. This role is best suited for someone who holds a CAIB Level 1 license, or is considering advancing their career into Commercial insurance / has a Level 2 license, and enjoys building client relationships while working in a team environment.
Key Requirements
* Experience in insurance services, particularly personal lines * Level 1 license required * Commercial experience / Level 2 license considered an asset * Strong customer service and communication skills * Detail-oriented, dependable, and capable of learning quickly * Must be bondable * Successful completion of Criminal Record and Credit Checks
In this role you will:
* Deliver outstanding service to a portfolio of personal insurance clients while fostering long-term relationships (and Commercial clients when/if Level 2 licensed). * Coordinate all aspects of policy administration, including renewals, endorsements, certificates, amendments, and cancellations. * Place new business opportunities. * Ensure client information and documentation are maintained accurately within company systems. * Advocate for clients during claims by providing proactive support and clear communication from start to resolution.
Essential Skills
* Customer service and oral communication * Reading, writing, and document use * Problem-solving and decision-making * Critical thinking * Organization and planning * Computer proficiency * Teamwork * Continuous learning * Strong memory and attention to detail
Benefits
* Extended health, dental, and vision coverage * Disability insurance * Life insurance * Employee Assistance Program (EAP) * Matched pension plan * 3 weeks paid vacation * 10 paid sick/family care days annually * Licensing and professional development support
This posting presents a strong opportunity for an insurance professional looking for career growth, ongoing education support, and a stable employer with a community-focused culture.
Pay: $42,500.00-$120,000.00 per year
Benefits: * Company pension * Dental care * Extended health care * Life insurance * Paid time off * Vision care
Work Location: In person