About this role
Competition # : 49659 Department: Opportunities and Social Development Location: HALIFAX Type of Employment: Permanent Union Status: Exclusion - Non Union - NSPG Closing Date: 28-Aug-26 (Applications are accepted until 11:59 PM Atlantic Time) About Us
At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportiive Housing and Homelessness, and the Disability Support Program (DSP). Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.
About Our Opportunity
Are you an innovative leader who builds strong relationships and partners effectively to deliver solutions? We're hiring a Manager, Operations Support, to help lead key operational and service delivery functions within Corporate Services. The Manager is a critical leadership role that provides strategic and operational oversight for key case management systems, transactional service programs, and legislated business functions within the Department. The position ensures the effective administration of high-profile, high-volume programs, including the Poverty Reduction Credit (PRC), Low Income Pharmacare for Children (LIPC), and Child Abuse Register (CAR), while advancing departmental priorities related to service delivery, operational excellence, privacy compliance, and digital transformation. Working collaboratively across government, the Manager leads a professional team responsible for complex operational processes, case management system administration, system audits, stakeholder relationships, and continuous improvement initiatives. The role serve