About this role
Competition # : 49725 Department: Service Nova Scotia Location: STELLARTON Type of Employment: Permanent Union Status: NSGEU - NSPG Closing Date: ¿10-Sep-26 ¿ (Applications are accepted until 11:59 PM Atlantic Time) About Us
At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. To learn more about our department, click Department of Service Nova Scotia - Government of Nova Scotia
About Our Opportunity
As a Customer Service Representative, Transaction Services, you complete transactions and provide quality service to our individual and business customers.
Primary Accountabilities
Working in a fast paced, continuously evolving service delivery environment, you scrutinize records, process documents, and apply relevant legislation and policy. You also issue primary identity documents such as Driver's Licenses and Nova Scotia Identification cards. Other key responsibilities include maintaining security/control of public funds and issuing and securing control of serial numbered and non-serial numbered inventory. While exercising a high degree of confidentiality, you accurately enter and retrieve data from automated systems. In your work, you interact with the general public, providing excellent customer service.
Qualifications and Experience
To be considered for this position, you hold a minimum of four years of experience in a fast-paced, front line customer service env