About this role
Education: College/CEGEP. or equivalent experience. Asset languages: Portuguese. Russian. Polish. Chinese. Work setting: Health care institution, facility or clinic. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Maintain work records and logs. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Perform data entry. Provide customer service. Computer and technology knowledge: Electronic medical records. MS Office. Type of experience: Call centre. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Screening questions: Are you currently a student?. Do you have experience working in this field?. Experience: Experience an asset. Employment terms options: Day. Weekend. Other benefits: On-site amenities.