About this role
Education: College/CEGEP. or equivalent experience. Work setting: Help desk. Manufacture. Private company, corporation or industry. Information technology (IT) infrastructure. Office building. Tasks: Confer with clients to identify requirements. Document technical requirements to ensure that products, processes and solutions meet business requirements. Prepare cost-benefit and return-on-investment analyses to support system implementation. Design, develop and implement information systems business solutions. Provide advice on information systems strategy, policy, management and service delivery. Assess physical and technical security risks to data, software and hardware. Develop policies, procedures and contingency plans to minimize the effects of security breaches. Develop and implement policies and procedures throughout the software development life cycle. Conduct reviews to assess quality assurance practices, software products and information systems. Execute and document results of software application tests and information and telecommunication systems tests. Certificates, licences, memberships, and courses : Associate Computing Professional (ACP). Cisco certified network associate. CompTIA Security+ Certification. Information technology infrastructure library (ITIL) Certification. Microsoft certified IT professional (MCITP). Microsoft certified professional (MCP). Microsoft certified technology specialist (MCTS). Network+ Certification. VMware certified professional. Certified Computing Professional (CCP). A+ Certification. Computer and technology knowledge: Android. Cloud. Virtualization. Networking security. Extranet. Intranet. Internet. Servers. File management software. Security software. Multimedia software. Presentation software. Mail server software. Communication software. Database software. MS Office. MS Windows. SQL. Firewall. MS Active Directory. MS Outlook. MS SQL Server. Area of work experience: Project implementation. Information technology (IT) service delivery. Area of specialization: Business process management. Cybersecurity. Testing. Security and safety: Criminal record check. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Handling heavy loads. Physically demanding. Manual dexterity. Attention to detail. Ability to distinguish between colours. Sound discrimination. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Flexibility. Innovation. Analytical. Proactive. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 3 years to less than 5 years. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Other benefits: Free parking available. Parking available.