About this role
What You'll Do
• Install, configure, and maintain computer hardware, software, and system components
• Set up desktops and laptops according to company specifications
• Support and maintain local networks to ensure optimal performance
• Troubleshoot hardware, software, and network issues and resolve problems quickly
• Ensure the security and integrity of network and computer systems
• Provide guidance and training to team members on proper use of systems and equipment
• Schedule system upgrades and maintenance with minimal disruption to operations
• Maintain accurate records of repairs, updates, and maintenance schedules
• Identify equipment or technology needs and assist with ordering replacements
• Support new restaurant openings and operational needs as required
What We're Looking For
• Proven experience as an IT Technician or similar technical support role
• Strong troubleshooting and diagnostic skills
• Solid understanding of computer systems, networks, and operating systems
• Knowledge of internet security and data privacy best practices
• Excellent communication and organizational skills
• Ability to manage multiple tasks and projects effectively
• Experience troubleshooting network and camera cabling
• Ability to travel approximately 20% based on company needs and restaurant openings
Preferred Qualifications
• Degree in Computer Science, Engineering, or related field
• Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar
• Experience installing or troubleshooting network/camera cabling (a plus)
Why Join Us
You'll be part of a team that relies on technology to keep operations running smoothly across multiple locations. This role offers the opportunity to work on a variety of systems, solve real problems, and play a key role in supporting growing restaurant operations.
If you enjoy building systems, fixing problems, and keeping technology running at its best, we'd love to hear from you.
#INDEED