About this role
• Contacts carriers and patients to resolve outstanding balances.
• Maintains optimal communication and rapport with all payors.
• Maintains accurate account notes and documentation.
• Handles questions and inquiries from internal and external customers.
• Follows up on outstanding balances to determine why claims have not been paid, handles denial follow-ups and appeals.
Requirements:
Prior experience in patient billing preferred.
The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.