About this role
Primary duties includes, but is not limited to the following:
• Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Provides safe, accurate clinically competent direct care to patients.
• Identifies the patient's need for education in wellness or illness and provides appropriate information.
• Communicates information to other members of health care team.
• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; sharing problems relating to patients and/or staff with immediate supervisor.
• Recognizes patient's abnormalities or urgent problems and seeks appropriate assistance; responds appropriately to emergency codes;
• Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or mensuration; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory.
• Lead responsibilities include assisting the Medical Office Manager with staffing, training, supervising, and delegating assignments. May also serve as the office's EMR Tech.
• Additional duties may be assigned as needed.