About this role
First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Relief Teller to join our Hawaii Region team. This position requires reliable transportation and the ability to travel to any of our various Hawaii island branches based on our changing business needs. We reimburse mileage at the IRS standard mileage rate which is currently $0.76 cents per mile. Compensation: The pay range is $21.00 - $24.50/per hour, commensurate with experience; plus sales incentives. This position offers an additional $3.00/per hour Relief Premium, recognizing the flexibility and commitment required to support multiple branches. Work Schedule: Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs.
The ideal candidate will have:
• Excellent customer service and communication skills and be pleasant and tactful when interacting with customers. • Previous sales experience highly desirable. • One year of cash handling and customer service experience highly desirable. • Must be willing to travel to various Hawaii Island Branches.