About this role
The iconic Hotel del Coronado is looking for a Property Operations Coordinator (Full-Time) to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Schedule: 8 hour shifts typically scheduled anytime between 7AM and 10PM. Weekend and holiday availability required. HotSOS experience highly preferred
Position summary:
• Monitor and assign service tickets. Administer the HotSOS system.
• Run reports and collect data related to HotSoS system • Receive and process phone calls, emails, and teams chat regarding service orders updates and status • Coordinate with other departments to ensure successful completion of HotSoS service orders
• Assist and train others to operate HotSoS system