About this role
Salary: £30,000 - 40,000 per year
Requirements: Experience with Microsoft 365, Intune and Entra IDExperience with Windows Server, Active Directory and Group PolicyExperience with Windows 10/11 endpoint managementExperience with networking, including DNS, DHCP, VLANs, VPNs and firewallsExperience with backup and disaster recoveryExperience providing L2/L3 troubleshootingExperience with Datto RMM, Hyper-V/VMware, Microsoft Defender, Autopilot, Conditional Access or PowerShell would be advantageousStrong technical fundamentalsA methodical troubleshooting approachExcellent communication skillsComfort working independently and dealing directly with customersApplicants must be within practical travelling distance of Great Dunmow, EssexA full UK driving licence and access to suitable transport is preferred Responsibilities: Provide L2/L3 technical support across Microsoft 365, endpoints, servers and networksAdminister Microsoft 365, Entra ID and IntuneSupport Windows Server, Active Directory, Group Policy, DNS and DHCPManage endpoint environments, including monitoring, patching and deploymentTroubleshoot networking, VPNs, firewalls, VLANs and multi-site connectivityManage and test backup and disaster recovery solutionsSupport cloud migrations, infrastructure upgrades and security projectsMaintain accurate technical documentation and customer recordsTake ownership of issues through to resolution and provide excellent customer service Technologies: Active DirectoryCloudHyper-VSupportMicrosoft 365PowerShellSecurityVMwareWindowsOffice 365 More:
We are a growing Managed Service Provider based in Great Dunmow, Essex, working in a hybrid, client-facing environment. This is an initial 3-day-per-week role with the opportunity to progress to full-time, offering a salary of £30,000-£40,000 FTE depending on experience. We support a range of clients across Microsoft 365, Intune, Windows infrastructure, networking, endpoint management, backup and disaster recovery, alongside technical project work. This is an excellent opportunity to join our team and develop into technical project delivery, with potential progression into a Technical Project Lead or IT Project Management position.
last updated 34 week of 2026