About this role
Salary: £35,000 - 35,000 per year
Requirements: Commercial experience in application or software supportExposure to C#, SQL, JSON, JavaScript, HTML, IIS, and SQL ServerStrong problem-solving and analytical skillsExcellent communication skills for both technical and non-technical audiencesHigh attention to detail and strong organisational skillsSelf-motivated with a willingness to learnKnowledge of Agile, DevOps, and the software lifecycle is highly desirableUnderstanding of APIs is highly desirableExperience with tools such as Postman or XMLSpy is highly desirableFamiliarity with Visual Studio, Azure DevOps, and Git is highly desirable Responsibilities: Provide technical support and resolve application issues within agreed SLAsTroubleshoot and manage client tickets from start to resolutionWork closely with stakeholders, analysts, and developersCommunicate clearly with clients and deliver excellent customer serviceGather requirements for system changes and support their deliveryTest, document, and support application updatesAssist with debugging and implementing improvementsContribute to team development and continuous improvement initiatives Technologies: AzureC#DevOpsGitSupportJSONJavaScriptPostmanSQLVisual StudioCloud More:
We are offering a hybrid working opportunity in Fareham, Hampshire for a Product Support Engineer / Application Support Engineer focused on software support. The role offers a salary of £35,000 plus benefits and the chance to work on business-critical applications while collaborating with clients and developers. We provide training for debugging and improvement work and offer career progression opportunities within a supportive team environment.
last updated 34 week of 2026