About this role
Salary: £60,000 - 65,000 per year
Requirements: Strong experience operating a modern Microsoft technology environmentComfortable combining hands-on technical work with service ownership and stakeholder managementExperience across Microsoft 365Experience across Entra ID / Azure ADExperience across Intune and AutopilotExperience across Windows endpoint managementExperience across Identity and Access ManagementExperience across MFA and Conditional AccessExperience across joiner, mover and leaver processesExperience across ITSM and service deliveryExperience across MSP / outsourced technology provider managementExperience across asset and SaaS managementExperience across information security controlsExperience with ISO 27001 or similar security frameworksExperience with automation of IT processes Responsibilities: Own the day-to-day corporate IT environment across Microsoft 365, Entra ID, Intune and Windows endpointsManage the complete device lifecycle through Intune and Autopilot, including configuration, compliance, applications, procurement and secure disposalManage identity and access processes across joiners, movers and leaversAdminister MFA, Conditional Access, group-based access and privileged access controlsTake ownership of the corporate IT service model, including SLAs, escalation processes, service quality and knowledge managementManage MSP and technology supplier performance and hold external partners accountable for service deliveryCoordinate IT incidents, recurring problem analysis and appropriate escalationSupport the operation of corporate security controls and maintain evidence for ISO 27001Help the organisation prepare for future SOC 2 requirementsMaintain accurate SaaS, licensing, asset and access recordsIdentify duplicated, unused, unmanaged or potentially high-risk technology across the businessUse Power Automate, Microsoft Graph, scripting and integrations to automate repetitive operational workDevelop useful operational metrics covering service performance, access, devices, SaaS and securityContinually identify opportunities to simplify processes and improve the employee technology experience Technologies: AIAzureSupportITSMMicrosoft 365SecurityWindowsOffice 365Cloud More:
We are a high-growth FinTech based in Nottingham, operating at the forefront of AI innovation across financial services. As we continue to scale internationally, we are offering a hands-on IT Operations Manager role with real autonomy to shape a secure, scalable and well-run technology operation. We provide flexible working, a private pension, healthcare scheme and bonus, alongside strong career progression and internal training. The salary for this role is up to £65,000.
last updated 34 week of 2026