About this role
Salary: £25,000 - 28,500 per year
Requirements: Fluent in German and English, both written and spokenCustomer service experienceGood knowledge of Windows, Mac, and Linux operating systemsBasic networking knowledgeExcellent communication and problem-solving skillsAbility to work independently in a remote environmentPrevious technical support or helpdesk experience is desirableUnderstanding of TCP/IP networking is desirable Responsibilities: Provide first-line technical support via phone, live chat, and SMSHelp customers resolve technical issues quickly and professionallyManage customer accountsSupport new customer onboardingTranslate communications and documentation between English and GermanWork closely with colleagues to maintain excellent service standards Technologies: SupportLinuxTCP/IPWindows More:
We are hiring a German Speaking Technical Support Advisor on a permanent remote basis in the UK, with a salary of £25,000 to £28,500. We are a growing support team focused on delivering excellent customer service in a fast-paced environment. The first week will be onsite for training, and occasional onsite attendance is required for key meetings and company events.
last updated 34 week of 2026