About this role
Do you want to work in a stunning office in sunny Alicante for a well-known online bank? Then keep reading. Picture this: a modern, beautifully designed office in Alicante, a stable role with an established online banking platform, and the flexibility to work from home two days a week after your first three months. If that sounds like the change you've been waiting for, we'd love to hear from you. We are currently looking for 2 native German speakers to join a customer service team supporting an online bank. This is a pure customer support role — no sales involved, just helping customers with their questions and issues. About the role: Handling customer inquiries via phone, chat and/or email Supporting German-speaking customers, with around 40% of interactions in English Working in a modern office environment in Alicante We're looking for someone who is: A native German speaker with a good level of English A strong communicator, confident with both customers and colleagues A natural problem-solver who stays calm under pressure and finds solutions What's on offer: Choice of contract: 39h, 36h, 34h or 32h per week Salary based on chosen hours: €1,878.99 / €1,734.45 / €1,638.09 / €1,541.74 Hybrid working after 3 months (2 days/week in the office) Start date: 7th September Location: Candidates already based in Alicante or elsewhere in Spain are preferred. If you're planning to relocate, we may be able to support you with that too. How to apply: Send your CV to [email protected] We respond within 24 hours.