About this role
The Role: Oversee the planning and execution of multiple concurrent projects while supporting Lead Technicians in staying organized and on schedule. This role maintains a hands-on presence in the field on larger and/or more complex projects and serves as a standard-setter for installation quality, efficiency, and professionalism. This individual trains and develops Lead Technicians to independently plan and lead their own projects, and serves as a key link between field operations, Project Managers, and leadership on scheduling needs and continuous improvement.
Skills and Specifications:
• Proven experience as a Lead Technician or Senior Lead Technician in low-voltage systems.
• Strong technical expertise in structured cabling, fiber, and integrated systems.
• Demonstrated ability to lead crews and oversee multiple projects simultaneously.
• Strong organizational and time-management skills.
• Experience training, mentoring, or developing others preferred.
• Strong communication and coaching skills.
• Ability to balance field execution with project oversight and administrative responsibilities.
• Must have a current driver’s license with a good driving record.
• Ability to climb ladders and lift heavy equipment.
• Ability to safely operate a scissors and articulated (boom) lift.
• Position may require travel and 24/7 on call availability.
Responsibilities:
• Oversee multiple projects concurrently, ensuring each stays on schedule and within scope.
• Partner with Lead Technicians to plan project approach, sequencing, and crew assignments.
• Maintain a hands-on presence on the job site for larger and/or more complex projects.
• Ensure all work meets IBS quality standards, manufacturer specifications, and applicable codes.
• Train and develop Lead Technicians in:
• Project planning and sequencing
• Efficient team leadership
• Job site organization and productivity
• Coach Lead Technicians on how to approach each project to ensure they are efficiently leading their teams.
• Identify and help resolve field issues before they impact schedule or quality.
• Provide feedback to Project Managers on scheduling needs and adjustments.
• Attend foreman meetings to align on project status, staffing, and upcoming needs.
• Collaborate with leadership on:
• Field operations needs
• Process and efficiency improvements
• Staffing and resource planning
• Serve as an escalation point and technical resource for Lead Technicians and field teams.
• Reinforce best practices in:
• Installation quality
• Efficiency
• Safety
• Professionalism
• Collaborate with Technical Operations Manager to evaluate technician performance and readiness for advancement.
• Complete required documentation, including project status updates and field reports.
• Responsible for the maintenance of assigned vehicle, where applicable.
• Other duties as assigned by supervisor.
Compensation: Overall compensation varies based on experience level. Starting salary will be based on experience, qualifications, track record and other relevant criteria.
Benefits: Flexible PTO, 401(k) with company match, Health Insurance, Dental Insurance, Life Insurance, STD/AD&D/LTD, Vision Insurance.
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