About this role
Job summary
We have a full and part-time Receptionist position within the organisation.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Main duties of the job
To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols. Scanning/Filing post in medical records. Receiving patients consulting with members of practice team. Handing prescriptions requests via telephone and with patients. Be able to cover all reception positions as necessary. Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of practice area.) Process repeat prescription request in accordance with practice guidelines.
About us
We comprise of surgeries with our own Primary Care Network Status; Buckshaw Village Surgery, Eaves Lane Surgery, Adlington Medical Centre, Croston Medical Centre and The Village Surgery at Lostock Hall. Our total patient list size is combined at 24,500 and is growing rapidly. We work closely with neighbouring practices as part of a collaborative group to develop innovative primary care service.
We currently employ a total of 85 members of staff; we take pride in working together to deliver the best care for our patients.
The practice is constantly evolving to take advantage of the opportunities arising in the ever-changing NHS, and to find new and better ways of working.
Job description Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Person Specification
Experience Essential
Basic knowledge of I.T
Desirable
Previous experience in primary care is desired but not essential
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Buckshaw Village Surgery Group
Address 22-24
Babylon Lane
Chorley
Lancashire
PR6 9NW
United Kingdom
Employer's website https://www.nmhealthinnovations.co.uk/ (Opens in a new tab)