About this role
To analyze the regional application cases raised from local application specialists to provide the integral solution, and escalate to GTS if necessary. Provide the professional application services to regional KOL customers, establish the good relationship with doctors and increase the satisfaction of Mindray product and academic services. Support the first unit installation of new product in regions and ensure the local team could provide good services and collect the problems or requirements properly after installation. Organize training program for local application specialists to raise the professions and service ability. Also should provide internal technical discussion or sharing within region to deliver application news and recent case sharing. Self-develop the training material and provide the qualified training program to internal, distributors and end users as a trainer, and help department to develop internal trainers for the further education events. Assist and support the successful completion of pre -sales validation , cultivate the validation ability of the team . Team healthness improve.