About this role
Sappi Forests requires a Transport Controller t o track and monitor vehicles on an electronic system, enabling the control of risk and the safety of drivers as well as ensuring client satisfaction through the on-time and in-full delivery of loads. To coordinate and expedite the off-loading of products at delivery points, contributing to the on-time delivery of transportation services and client satisfaction This role reports to the Transport Planner The main responsibilities of this job are: Execute the daily route plan through live/integrated vehicle tracking for all site vehicles against the plan at an optimal level Raise and escalate trip deviation against a plan to Transport Planner and ensure that all events are governed by tracking procedure Liaise constantly with customers to optimise delivery schedules and lower the transport cost base through the reduction of turnaround times Measure on time delivery and turnaround time and reporting of deviations at a customer level on an hourly, daily, weekly and monthly basis Ensure that vehicle security procedures are followed Submit accurate daily reporting for planner prior to routing session to ensure that returns can be optimally included into the next day’s plan Monitor and control driver behaviour and improve by managing key driver events and escalate to Transport Officer Ensure that the tracking system is accurately maintained to enable management of planned vs. actual routes through the optimisation of customer locations enabling > 96% customer/market order Track all vehicles electronically and ensure that all non-tracked vehicles are explained daily Capture every trip on relevant platforms i.e. Quartex and MixTelematics Re-plan, update, and communicate to relevant stakeholders as trip plans change Update, edit and communicate variations and changes on various platforms i.e Quartex and MixTelematics Handover daily shift and update to all stakeholders Report on detailed variance to the original plan with reasons and action plans Log off communications between stakeholders for every shift The ideal candidate should have: Grade 12 Diploma in Transport and/or equivalent advantageous Up to 5 years’ experience Planning experience advantageous Fluent in isiZulu and English MS Office and a good working knowledge of MS Excel