About this role
Business Unit, Department, Reporting Job grade/level S6 Business Unit Cloud Platform Solutions Department Operations Position reports to IT Solutions Span of Control 0 Core Description • Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems • Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these • Participation in project planning and implementations • Problem solving/resolution Key Deliverables / Primary Functions • Administration of client server environment as well as maintain and support the operating systems. • Good sound knowledge of AD and DNS. • Understand SCCM/WSUS implementation. • Monitoring, routine health checks and support of servers (hardware, hypervisors and software) • Pro-active support and maintenance of client environment • Support and troubleshooting of client environment • Setup and configuration of Windows Server OS • Maintenance and troubleshooting of Windows Server OS • Setup and configuration of VMWare • Maintenance and troubleshooting of VMWare • Provisioning of virtual servers within VMWare • Maintenance and troubleshooting of VMWare virtual servers. • Setup and configuration of Veeam • Maintenance and troubleshooting of Veeam • Setup of Veeam Backup Schedules Core Functional Skills & Knowledge Computer Literacy Professionalism Time & Priority Management Service Orientated Core Behavioural Competencies 3. Meeting customer expectations_Operational and Tactical 5.Handling Pressure 1. Job Match Rating_inactive 6. Communication and Impact 2. Delivering Results 4. Decision Making Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma OR NQF 4: Grade 12 Additional Qualification preferred or advantage Experience 3 years’ experience OR Grade 12 & 5 years’ experience Certifications Microsoft Certifications VEEAM VMWare Professional Memberships in Relevant Industry Level of Engagement & Span of Control Operations Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Full-time Office Based position. Billable