About this role
Purpose & Overall Relevance for the Organisation: Ensuring correct and daily execution of key responsibilities in the GBS center according to the requirements of GBS policies, procedures, and guidelines and manage user accounts, permissions, and access control . Self-directed worker for a specific service area. Key Responsibilities : Manage SAP database privileges & integrates business roles between SAP Identity Management & SAP Access Control. Manage user accounts, permissions, and access control Responsible for providing access for multiple SAP production systems. Responsible for maintaining Local authorization coordinator & role owner details in SAP system & Organization data. Responsible for generating daily reports & ensuring smooth run of access provisioning & necessary follow-ups. Responsible for reaching out multiple stakeholders for Authorization & for role level management. Responsible for managing users and their accounts, give them access based on SOD without conflicts. Identify & fix violation of segregation of duties & critical access. Responsible for assigning software license & keys as per the request. Responsible for providing the right level of access including view & edit. Responsible for procuring software as per user request from authorized 3rd party (SoftwareOne) Authorities: None Key Relationships: Business Owners & Market team Access & Identity Management team Global License Management team Global users Knowledge, Skills, and Abilities : Good knowledge in the use of access & license management tools. Good knowledge in the use of various tools like service now, ariba, etc. Good knowledge in the use of SAP through proven work experience Familiar with Microsoft office – Word, Excel, PowerPoint Good English level Excellent communication skills Ability to work in a fast-paced environment with different international cultures Requisite Education and Experience / Minimum Qualifications: University degree in IT, Business Information Management, or related field Minimum 3 years’ Governance & Access management experience Experience with SaaS management tools and SAM (Software Asset Management) Knowledge of IAM (Identity and Access Management) technologies Broad and deep theoretical understanding of job function