About this role
We are looking for a German-speaking Order to Cash Analyst to join an international organization in Rotterdam. In this role, you will become part of a young, international, and energetic team where collaboration, personal development, and ownership are highly valued. As an Order to Cash Analyst, you will play a key role in the end-to-end Order-to-Cash process, supporting customers and internal stakeholders across Europe. A significant part of the position, approximately 45% of your time, will be dedicated to Billing and Invoicing activities, ensuring invoices are processed accurately and on time while resolving any related customer queries. What are you going to do? As an Order to Cash Analyst, you will be responsible for managing and optimizing various aspects of the Order-to-Cash process. You will monitor outstanding receivables, support billing activities, maintain customer communication, and ensure that financial processes run smoothly and efficiently. You will work closely with colleagues across Finance, Sales, Operations, and Customer Service. Key Responsibilities - Process and manage customer orders, ensuring order information is complete, accurate, and processed in a timely manner - Manage and process billing and invoicing activities. - Collaborate with internal stakeholders, including Finance, Sales, and Logistics. - Identify and resolve discrepancies within the Order-to-Cash process. In addition, you will: - Follow up on outstanding receivables and payment agreements. - Perform credit control activities. - Maintain communication with customers regarding invoices and payments. - Identify and resolve discrepancies within the Order-to-Cash process. - Monitor deadlines and service level agreements (SLAs). - Prepare reports and analyses. - Actively contribute to process improvement initiatives. - Ensure accurate administrative processing within SAP. Customer communication is primarily conducted via email and focuses on invoice follow-ups, p