About this role
PostNL Customs Lead | Den Haag Position At the corporate Head office in The Hague this newly created strategic role for Customs Lead has arisen. You report to the Unit Director of PostNL International Network organisation. The role focusses and engages directly with the international business lines (e-commerce and platform business lines )of PostNL. You will lead their international customs strategy and shape the future of cross-border e-commerce. At PostNL, customs operations are not new - across 13 countries, sending e-commerce to approximately 200 destinations, our dedicated specialists manage complex customs and VAT processes every day. The Customs Lead operates in the heart of the business and trying to overcome all the customs challenges the business is facing. This is your opportunity to turn complexity into impact. You will coordinate the international customs operations, unlock value through collaboration, and ensure that every cross-border transaction is compliant and efficient and at the same time enabling the business to help their clients in a cost-efficient way. You will be the bridge between PostNL Group (Tax, Legal, Public Affairs, Finance) and the fast-paced international businesses like Spring, combining strategic thinking with practical, hands-on solutions. - Visible impact: lead the coordination of customs activities across our business models and help our teams work smarter and more efficiently. - Real challenges: navigate complex international markets, including fast-growing regions like the United States of America, the European Union and Middle East, where regulations and trade rules evolve constantly. - Collaboration: work closely with senior specialists in Tax, Legal, Public Affairs, Finance, and fast-moving operational and commercial units to solve complex cross-border Customs challenges. - Autonomy: shape your role, lead a team of customs specialists, and translate strategy into measurable business ...