About this role
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.
Lead and supervise shift operations, ensuring all team members are engaged and performing at their bestManage employee scheduling, training, and development to build a motivated and capable teamInteract professionally with customers and employees, demonstrating empathy and a customer-focused approachHandle cash management, financial transactions, and money reconciliation with accuracy and transparencyAnswer phones, take orders, and provide exceptional customer service while maintaining operational efficiencyOversee store cleanliness, organization, and compliance with operational standardsMake decisive, analytical decisions to resolve conflicts and address operational challengesAssist in inventory management and stock organizationPerform physical tasks including lifting up to 25 pounds regularlySupport the Store Manager in achieving sales goals and performance metricsCommunicate clearly and transparently with team members and managementDemonstrate resilience and adaptability in a dynamic work environment **Required Qualifications:**
Proven experience in a supervisory or management roleStrong interpersonal and communication skills (written and verbal)Excellent math and problem-solving abilitiesDemonstrated customer service excellence and commitment to customer satisfactionAbility to manage multiple tasks simultaneously and prioritize effectivelyStrong organizational and time management skillsProficiency in cash handling and basic financial managementFriendly, diligent, and responsible work ethic with a positive attitudeAbility to lift up to 25 pounds regularlyPhysical capability to stand for extended periods**Preferred Qualifications:**
Experience in food service, retail, or hospitality managementProven track record of employee training and developmentExperience with point-of-sale (POS) systemsConflict resolution and mediation experienceKnowledge of food safety and health regulationsExperience in inventory management and ordering