About this role
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable): Shift 1 (United States of America)
Job Description:
Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Donor Relations Specialist is vital. You will support Vitalant's life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.
What to Expect
Salary: $21.00 to 22.30 Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.
Schedule Sunday 6a-3:30p - Midtown Monday 6a-2:30p - Midtown Wednesday 10a-6p - Roseville Thursday 6a-2:30p - Roseville
Locations: Midtown Center - 1608 Q St., Sacramento, CA 95811 Roseville Center - 10529 Fairway Dr., Ste 100, Roseville, CA 95678
Our comprehensive total rewards support you, your family, and your future with
• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks
As a Donor Relations Specialist, you'll get to
• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Requirements:
• High School Diploma or GED required
• One year of customer service experience required
Location: 1608 Q Street
Sacramento, CA 95811

Job Category: Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.