About this role
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us? What’s the position? Hard Rock Digital is seeking an experienced Systems Manager to lead our core systems administration team. This role sits within IT Operations and reports directly to the Director of IT. You will manage a team of systems administrators responsible for the health, security, and scalability of our identity, endpoint, and cloud infrastructure, while helping mature systems operations to support a growing global workforce of 1,300+ employees. Key Responsibilities Team Leadership Manage and mentor a team of systems administrators, setting priorities, reviewing work, and supporting their professional growth. Establish clear ownership and escalation paths across systems administration functions. Partner with the Director of IT on staffing, performance management, and team development planning. Systems & Infrastructure Operations Oversee administration of core identity, directory, and endpoint management platforms. Ensure high availability, performance, and security of systems infrastructure across on-premises and cloud environments. Drive standardization of configuration, patching, and lifecycle management practices across the systems environment. Own incident and problem management for systems-level outages, coordinating cross-functional response when needed. Governance & Compliance Ensure systems operations align with audit, access control, and compliance requirements of a heavily regulated gaming environment. Support access reviews, control testing, and evidence gathering for internal and external audits. Maintain documentation of systems architecture, configurations, and operational procedures. Cross-Functional Collaboration Partner with security, DevOps, and application teams on infrastructure requirements for new initiatives and integrations. Act as a technical escalation point for complex systems issues beyond front-line support. Represent the systems function in planning discussions for company-wide technology rollouts.