About this role
Job summary
Looking for flexible work in the NHS?
The Flexi-Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organisations.
Why join the Flexi-Bank?
Work flexibly - choose shifts that suit your lifestyle and availability
Access more opportunities - pick up shifts across mental health, community and acute care settings
Get paid fairly and on time - competitive rates and fast access to earnings through Stream
Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger - join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders Partnership NHS Foundation Trust someone whois passionate about developing and providing high quality, evidence based Crisis Intervention care and treatment to young people with moderate to severe emotional and mental health problems.
Location: Rosewood, Farmfield Drive, Charlwood Road, Charlwood RH6 0BN
Working Shift Pattern:Early 07:00-14:30, Late 13:30-21:00, Night 20:45-07:15
Interview Date: 11th September, 2026
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Job description Job responsibilities
To actively work with people in implementing the care plan devised by a teamprofessional. To act as an advocate and ensure that there is proper regard for dignity,choice, self-esteem, racial, cultural, sexual and religious needs and preferences. To participate in assessments, planning, implementation and evaluation ofinterventions as part of a holistic approach working in a variety of settings. To observe and document any changes in wellbeing of the people that they aresupporting, reporting to the professional or team manager any new or change in risk or presentation of the person. To take appropriate and immediate action to keep people safe in a crisis orsafeguarding situation, reporting back to a senior colleague in a timely manner. To work within the Positive Behaviour Support framework. To work in partnership with people in other health and social care settings. To establish and maintain effective relationships with colleagues, other agencies,people who use services and their families.Assist individuals with eating and drinking. Support personal hygiene needs and all aspects of personal care, such as bathing/showering and support with continence needs. Support physical care needs which may be due to a range of acute or chronicdifficulties, and includes manual handling using equipment provided. Involve and engage individuals in all aspects of their care. Ensure that the dignity and respect of individuals are maintained at all times. Act as Shift Leader and delegate responsibilities to colleagues at handover in line withneeds and preferences, ensuring the shift planner is updated. Support people with their medication.Contribute to, and record, health checks, risk assessments and care plans, usingphysical records and/or digital tools (depending on registered home). Promote and respond to the choices and preferences of the people we support, asdetailed in person-centred plans. Support an active and enjoyable lifestyle of individuals, by encouraging a range of leisure activities, social activities and holidays, as identified in their person-centredplans. Support individuals to maintain and extend their family connections, friendships andsocial networks
Person Specification
Qualifications Essential
NVQ Level 3 in Health and Social Care or equivalent experience
Experience Essential
12 months experience of working with People with Learning Disabilities or Mental Health setting. Experience of working in teams
Essential Essential
To drive Trust transport in line with service needs. A driving licence suitable driving in the U.K, and meets the requirements set out by the Trust insurers to drive the Trust vehicle.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Surrey NHS Foundation Trust
Address Farmfield Drive
Charlwood Road
Charlwood
RH6 0BN
United Kingdom
Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)