About this role
Job summary
The post holder is responsible for managing the performance and contract activities of the Directorate to ensure delivery of its strategic and operational objectives in line with Facilities objectives and business plan as well as Trust objectives and key performance indicators.
The post holder will work closely with the Head of Facilities to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective service to the Trust and its patients in an environment of continuous improvement.
Main duties of the job
Accountable for key performance targets across Facilities. To develop and implement performance management systems to support delivery of Facilities objectives. To manage Facilities contracts and monitor against agreed performance indicators putting remedial action in place when necessary. To hold quarterly review meetings with Contractors. To have operational responsibility for the effective management of the business activities of the Directorate and the Administrative Team. Lead and manage the Cleanliness Monitoring Team and be responsible for delivering the Joint Cleanliness Monitoring programme across the TrustManage the accommodation function ensuring the allocation of residential rooms to Doctors in training ensuring accommodation is available as required as well as meeting appropriate standards of cleanliness, repair and environment. Through the analysis and interpretation of a wide range of complex information, continuously monitor the operational and financial performance of Facilities, prepare and present options for improvement and ensure that corrective action is taken promptly when progress against plan is not as expected. Ensure that all information relating to the activity of Facilities is recorded accurately and in a timely manner to enable performance to be continuously monitored. Work closely with colleagues in the Procurement, Finance and HR functions to ensure that relevant information regarding Facilities activity and performance is available.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.
We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.
View full details of HTP
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications Essential
Degree Level Qualification in Finance or Business related subject or equivalent professional qualification or experience Management Qualification or equivalent experience Evidence of commitment to continuous professional development
Desirable
Health and Safety Qualification
Experience Essential
Experience of working at a senor management or professional level Significant experience of report writing and data analysis Experience of business planning and strategy Advanced decision making skills Experience of managing contracts Experience of performance monitoring and benchmarking
Desirable
Track record of achieving objectives
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address the Royal Shrewsbury Hospital
Mytton Oak Road
Shropshire
SY3 8XQ
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)