About this role
About the role Connexus Hub is building a team to run mainframe data center operations for a federal agency in downtown Washington, DC. This is hands-on production operations work in a high-volume print environment, not a help desk and not a systems engineering role. The Lead runs the shift: same duties as the operators, plus responsibility for how the shift goes.
Shift 1: 7:00 AM - 3:30 PM, Mon-Fri | Shift 2: 3:00 PM - 11:30 PM, Mon-Fri
Location: Washington, DC 20401. On-site, 100%. Not remote or hybrid
What you will do • Operate and maintain high-speed laser printers, impact printers and bursters in a mainframe data center • Set up printers from mainframe console instructions; load paper, toner and developer; swap forms and media • Submit, schedule, monitor and track jobs using JCL within TSO; troubleshoot in TSO/ISPF • Monitor and respond to console and error messages, and restart or recover jobs as needed • Pull, organize and distribute completed print output to end users on schedule • Communicate directly with the operating system and printer maintenance vendors when hardware or system faults occur • Unload paper and form stock, keep the printer area clean and organized, and notify the baling room when recycle bins fill • Support Production Control staff and provide day-to-day leadership, training and coverage decisions on shift
What you need • Direct hands-on experience with high-speed laser printers, impact printers and burster equipment. • Working command of TSO/ISPF and JCL for job submission, monitoring, restart and recovery • Experience leading or training junior operators on a shift • Reliable attendance on a fixed shift, including the 3:00 PM - 11:30 PM swing shift • High school diploma or equivalent. Bachelor's degree preferred • Able to lift and move boxes of paper and form stock, and to stand and walk for most of a shift • US work authorization and ability to pass a federal suitability check and badging
Nice to have • Prior work in a federal or government print or publishing operation • z/OS, JES2 or JES3 exposure • Experience with report distribution systems and forms management
$41.15/hr+ DOE