About this role
Wine Sales Associate – Discovery Wines and Spirits
At Discovery Wines, we believe that finding the right bottle should feel like an adventure, not a chore. As a Wine Sales Associate, you'll be the person who makes that happen: sharing genuine knowledge, helping customers discover something new, and keeping the store running behind the scenes. You'll work closely with our store managers across retail operations and events, with real scope to grow your expertise.
What we offer:
• Deep product knowledge
• Ongoing learning across wines & spirits, supported by the team
• Events & tastings
• Get involved in hosting and running experiences in-store and on-site
• Real responsibility
• Involvement in day-to-day store operations, not just shelf-stacking
• Additional event hours compensated separately at an hourly rate
What you’ll do:
• Be the first point of contact for customers, sharing accurate product knowledge, guiding purchase decisions, and creating a genuinely enjoyable experience in store
• Build and maintain strong technical knowledge of wine & spirits, staying curious about what's on the shelves
• Keep the shop floor and stockroom clean, organised, and well-stocked at all times
• Support with stock management including ordering stock, receiving deliveries, and recording goods accurately
• Handle point-of-sale with accuracy, including cash, charge accounts, and correct product pricing
• Complete end-of-day admin: banking reports, KPI spreadsheets, and daily deposit preparation for head office
• Provide delivery support in company vehicles when needed
• Help set up, run, and break down tasting events at store locations or customer premises
You’re a great fit if:
• Love talking about and learning about wines and spirits
• Take pride in a well-run space
• Are comfortable with admin & numbers
• Enjoy working with people
• Are reliable and proactive
• Happy to help at events
Requirements, Skills & Qualifications:
• General High School Diploma or Certificate
• Minimum of 2-5 years’ experience in the retail or hospitality industry
• WSET or equivalent certifications preferred
• Strong customer focus with a service-oriented approach
• Must be able to work at different store locations (Hamilton, Pembroke and Paget)
• Prior experience with retail Point of Sale (POS) systems
• Excellent verbal and written communication skills, with the ability to proactively engage customers via phone, email, or in person
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and email communication
• Physically capable of lifting and moving heavy cases of wine & spirits, including unloading pallets
• Be honest, reliable and trustworthy
• Hold a valid Bermuda Driver’s license, or demonstrate a willingness to obtain one
Only shortlisted candidates will be contacted
Closing date: August 31, 2026