About this role
HR & Onboarding Officer
Salary: £34,200 to £38,000 annum for 35 hours per week.
Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL
Workplace Type: Hybrid
Our HR function is evolving into a confident, proactive partnership model.
We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation.
The HR and Onboarding Officer plays a key role in delivering this. As part of a customer-focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle.
What the role is all about
You do not need housing sector experience to succeed. What matters most is your ability to deliver high-quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first-line advice and core HR processes.
How you’ll make a difference
You will contribute to organisational success by:
Delivering a first-class, customer-focused HR service that is timely, accurate and compliantEnsuring a smooth and professional onboarding experience for all new starters and internal moversProviding clear and practical HR advice that supports managers to make informed decisionsSupporting compliance with statutory and organisational requirements across all HR activities Your impact will be seen through a seamless onboarding journey, high-quality HR support, improved manager confidence and a positive colleague experience.
How you’ll do it
Deliver end-to-end onboarding processes, ensuring candidates are set up for success from day oneSupport recruitment activity and work closely with talent acquisition and induction teams to meet business needsEnsure all pre-employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on timeProvide first-line HR advice and support to managers and colleagues, resolving queries efficiently and effectivelyManage a range of lower-level HR casework, applying sound judgement and ensuring consistencyProduce clear, accurate correspondence and maintain high-quality HR records and dataSupport organisational change activities, audits and compliance requirements The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Essential:
Experience of working in a HR function, delivering administrative and advisory supportProven ability to deliver a high-quality onboarding and recruitment administration processExperience providing clear and accurate HR advice to managers and colleaguesGood understanding of employment law and HR best practiceStrong organisational skills, with the ability to manage competing priorities without compromising qualityExcellent communication skills, with the ability to explain information clearly and professionallyHigh attention to detail with a strong focus on accuracy and compliance Desirable:
CIPD Level 3 qualification or working towards it Hybrid arrangements – currently at least three days a week in our main office but more may be needed depending on work and interactions required.
What’s in it for you?
Benefits include:
Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)Generous pension schemeEnhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.Health cash planStaff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.Interest free loans - season ticket loan, tenancy deposit loan, and training loanCycle to work scheme.Life Assurance x 4 annual salary To find out more about our approach to equality, diversity and inclusion, please follow the link in the job description on our careers website, which you’ll be taken to after clicking "Apply Now".
Selection Process
Step 1: If you are interested, please send your application now! Closing date is Thursday 27th August 2026
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview at our Kings Cross office Friday 4th September
Please submit your CV and supporting statement. Please note a supporting statement is not a cover letter. Your supporting statement (about 1,000 words long) should cover the following:
your experience of delivering a high-quality onboarding and recruitment administration processyour experience of providing first-line HR advice and support to managers and colleaguesyour experience of managing a range of lower-level HR casework, applying sound judgement and ensuring consistency This role is currently eligible for potential sponsorship in line with our Eligibility to Work policy, under the Skilled Worker visa route (SOC Code 3571). This will depend on your current right to work situation and government rules, please discuss this with a member of the HR team before you apply for the role.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team. Our email address is available in the job description on our careers website, which you’ll be taken to after clicking "Apply Now".
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.