About this role
Claims Adjuster Trainee - Charlottesville, VA
Job Description: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. Duties & responsibilities (upon completion of training) Determine coverage Determine liability (who’s at fault for the damages) Interview customers, claimants, and witnesses Partner with appraisers/estimators to manage vehicle repairs Negotiate with customers and other insurance carriers and resolve claims
Additional Qualifications/Responsibilities: Must-have qualifications Three years of work experience OR Bachelor’s degree OR Two years work experience and an associate degree Schedule: Monday-Friday 8:30am-5:30pm during training. After training, the schedule will either be 8:00am-5:00pm or 9:00am-6:00pm depending on business need. Location: You must reside within 60 miles of Progressive's Charlottesville, 630 Peter Jefferson Pkwy, Suite 290, Charlottesville, VA 22911, Richmond, 200 Westgate Pkwy, Suite 300, Richmond, VA 23233, or Roanoke, 3826 Thirlane Rd NW, Suite 3, Roanoke, VA 24019 office. Compensation $54,000-$57,500/year based on experience Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance