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Client Support Officer @ Oxford International Education Group

Mumbai HQ, MaharashtraOnsiteFull-time
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About this role

Job purpose To manage and process student applications efficiently and accurately in line with institutional admissions requirements and service level agreements. The role ensures timely communication with students, agents, and regional teams, conducts student interviews where required, and builds strong working relationships with internal and external stakeholders to support recruitment targets while maintaining high standards of service and compliance. Student applications are responded to in line with defined service level agreements Applications are assessed accurately and in accordance with the latest admissions requirements Agents, students and regional teams are updated and kept abreast of developments at all times Student interviews are carried out, recorded and communicated accurately Sustainable and productive working relationships are developed with regional teams, the pathway College, University Partners and agents to ensure that targets are achieved Self-driven with an ability to organize one's own workload and multitask Ability to work under pressure and meet deadlines Ability to take ownership, solve problem and make quick yet responsible decisions

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