About this role
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The role Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills. You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine. Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street! Key Information Sales Assistant Hours: 12 - 16 hours per week with optional overtime up to 30 hours in December. There will be an opportunity to apply for a Permanent part time Sales Assistant role for the New Year. Application Deadline: Sunday 30th August 2026 Interview Dates: We will have 2 round of interviews, with the first one Tuesday 8th September, 6pm-8pm, with trial shifts the following week. The second round will be Tuesday 22nd September Group Interviews, 6pm-8pm, with trial shifts to follow. Start Date and induction: 21st September & 4th October (Depending on your interview date) *THIS IS A TEMPORARY ROLE UNTIL THE 27TH DECEMBER 2025* Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. All candidates must be available for one of the group interview dates, as well as the inductions date, as alternative dates will not be available. Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop. Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them. Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together. Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping. Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up. Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy. Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience. Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for. Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.