About this role
The role The Flower Shop within Lush Covent Garden has grown exponentially since our shop and spa opened in August 2024. Two years later and we are continuing to establish ourselves in the local area as the go-to florist in the area for locals, bussinesses, and events with seasonal workshops, flowers sales. We have already built a team of exceptional and diverse individuals in our shop and spa and are now looking for a florist trained individual to join us over the Autumn and Winter period to support our ever expanding flowers section. All of our flowers are British grown and seasonally acquired, purchased from British farms. We use the seasons and Lushes core brand values of freshness and ethical buying to inspire our flowers shop and our unique bouquet style. Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. Key Information Hours available: 32 hours Application Deadline: Thursday 27th August 23:59pm Interview Date: Early September Start Date: Mid-September End Date : The florist position will be a temporary role over the seasonal period until the end of December 2026. Availability Required: Our ideal candidate would have availability to work on four days during the week including Saturday and Sunday, but you would be offered a mix of weekend and weekday shifts. The priority of all staff, not matter what their role, is to make our customers feel like VIPs, with a friendly and helpful approach, ensuring customers leave with a smile and a great impression of our shop. Florist Responsibilities Please note you must have some experience of flowers and building hand-tie bouquets to apply for this role. Give 5* customer service to all customers in the space. Create, build and wrap bespoke and handmade bouquets of flowers. Bring your creativity into bouquet building. Work with customers ideas to build bespoke bouquets, sometimes in time pressured circumstances. Keep flower displays fresh, healthy and attractive. Have a knowledge of shelf life of flowers and rotate stock as per flowers shelf life. Manage high volumes of customers during peak trading times. Process and manage flower deliveries and have an understanding of flower conditioning needs. Keep the flowers area clean and tidy. Support the head florist, where needed to run and manage creative paid for workshops for customers in the shop. Be flexible to support the wider shop floor, where needed. Greeting customers as they enter the store with a warm and inviting welcome. Directing customers to different areas of the store, working with colleagues to facilitate a smooth 5* customer journey. Recognising and responding to customers interest in flowers. Desirable: Experience of wreath building. Experience with dried flowers / dried product. Experience with flower crown making and hair braiding.