About this role
This is not a traditional restaurant or kitchen role. As a Service Lead , you'll be an experienced chef who thrives both in the kitchen and in front of guests. Working alongside the Chef Manager, you'll help lead a small brigade delivering exceptional food while creating an immersive dining experience through direct guest interaction. You'll prepare, finish and present dishes, explain the inspiration behind each course, lead service, support the wider team and ensure every guest receives an unforgettable experience. Everyone within The Residency is a chef first. You'll move seamlessly between the kitchen, the pass and the dining room, leading by example and setting the standard for culinary excellence and hospitality. Leadership Support the Chef Manager in leading, motivating and developing the brigade. Lead service in the Chef Manager's absence. Coach and mentor junior chefs, maintaining exceptional standards across the team. Promote a collaborative, positive and high-performance kitchen culture. Culinary Excellence Deliver exceptional dishes to Michelin-inspired standards. Ensure consistency, quality and attention to detail throughout every service. Support menu development, testing and seasonal menu changes. Maintain exceptional standards of food safety, cleanliness and organisation. Guest Experience Present dishes directly to guests with confidence and personality. Explain ingredients, cooking techniques and the story behind each course. Create memorable guest interactions that enhance the overall dining experience. Respond professionally to guest feedback and dietary requirements. Operations Support stock control, ordering and waste management. Maintain excellent food safety and allergen compliance. Work closely with the Chef Manager to ensure smooth daily operations. Collaborate with colleagues across both kitchen and guest-facing service to deliver a seamless experience.