About this role
Job summary
To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.andTo input data onto the practice database.
Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments
Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel
Relay messages and home visits to appropriate staff/GP
Maintain an accurate filing system
Convey results to patients
Photocopy documentation for patients or GP
Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner
Act as chaperone if requested
Issue receipt for any money collected eg for vaccinations or medicals
Assist at student registration
Keep reception area tidy
Follow practice protocol for changing addresses
Ensure records of deducted patients sent to SSP weekly
Register new patients
Copy patient records as and when required as directed by Practice Manager.
Act as point of contact for queries from the SSP.
Print off full patient reports and medication as and when required.
Any other delegated duties appropriate to the post
Main duties of the job
To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.
Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments
Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel
Relay messages and home visits to appropriate staff/GP
Maintain an accurate filing system
Convey results to patients
Photocopy documentation for patients or GP
Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner
Act as chaperone if requested
Issue receipt for any money collected eg for vaccinations or medicals
Assist at student registration
Keep reception area tidy
Follow practice protocol for changing addresses
Ensure records of deducted patients sent to SSP weekly
Register new patients
Copy patient records as and when required as directed by Practice Manager.
Act as point of contact for queries from the SSP.
Print off full patient reports and medication as and when required.
Any other delegated duties appropriate to the post
About us
We are a friendly, happy training practice
We have 5 GP partners, a wonderful nursing team and fabulous admin and reception team.
Job description Job responsibilities
To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.
Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments
Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel
Relay messages and home visits to appropriate staff/GP
Maintain an accurate filing system
Convey results to patients
Photocopy documentation for patients or GP
Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner
Act as chaperone if requested
Issue receipt for any money collected eg for vaccinations or medicals
Assist at student registration
Keep reception area tidy
Follow practice protocol for changing addresses
Ensure records of deducted patients sent to SSP weekly
Register new patients
Copy patient records as and when required as directed by Practice Manager.
Act as point of contact for queries from the SSP.
Print off full patient reports and medication as and when required.
Any other delegated duties appropriate to the post
Person Specification
Experience Essential
Experience desirable
Desirable
Experience working in a GP surgery would be desirable but full training given.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Meddygfa Padarn Surgery
Address Penglais Road
Aberystwyth
Ceredigion
SY23 3DU
United Kingdom
Employer's website https://www.padarn.wales.nhs.uk/ (Opens in a new tab)