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Medical Administrator @ Queensway Medical Centre

GBOnsiteFull-timeJob reference A4983-26-0001
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About this role

Job summary

An exciting opportunity has arisen to join our busy team at Queensway Medical Centre in Wellingborough.

The role consists of varied administrative duties, working within a friendly Practice.

Experience would be advantageous.

Please send in your application with an up to date copy of your CV, detailing all of your relevant skills and/or experience.

Should you have any questions please do not hesitate to contact us.

Benefits:

On-site parking

Ability to commute/relocate:

Wellingborough NN8 3QE: reliably commute or plan to relocate before starting work (required)Experience:

Medical Administration: 1 year (preferred)

Work Location: In person

Main duties of the job

The following are the core responsibilities of the Administration Assistant in deliveringhealth services. There may be, on occasion, a requirement to carry out other tasks. Thiswill be dependent upon factors such as workload and staffing levels:

a. Undertake a broad spectrum of administrative duties commensurate with the role

b. Process incoming and outgoing mail, inclusive of emails

c. File and store records as required

d. Photocopy documentation as required

e. Process changes to patient registration, deduction of record and new patientregistration

f. Input data into the patients healthcare records as necessary

g. Answer incoming phone calls, transferring calls or dealing with the callers requestsappropriately

h. Code clinical documentation received by the surgery

i. Send, chase and enquire about referrals deemed necessary by the clinical team

j. Respond to SARS requests received by the surgery

k. Undertake all mandatory training and induction programmes

l. Contribute to and embrace the spectrum of clinical governance

m. Be aware of duties and responsibilities regarding current legislation and adhere topractice policies and procedures on safeguarding adults and safeguarding children

n. Attend a formal appraisal with their manager at least every 12 months. Once aperformance/training objective has been set, progress will be reviewed on a regularbasis so that new objectives can be agreed

About us

Queensway Medical Centre is an urban practice situated in the heart of the Queensway Housing Estate. We have approximately 15,000 patients and a team of four GP Partners and three salaried GPs. In addition to our core GP services, we offer a range of additional services, including a paediatric nurse, mental health nurse and MSK services, providing a broad range of care to our diverse patient population.

Job description Job responsibilities

Please see the job description attached provided by Queensway Medical Centre -The post-holder is an Administration Assistant. The Administration Assistant will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. The post-holder will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. The post-holder will be an integral part of the general practice team.

Person Specification

Experience Essential

A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English Experience of working with the general public

Desirable

Desirable Experience of working in a healthcare setting Experience of administrative duties

Employer details Employer name Queensway Medical Centre

Address Olympic Way

Wellingborough

Northants

NN8 3QE

United Kingdom

Employer's website https://www.queenswaymedicalcentre.co.uk/ (Opens in a new tab)

Skills

HealthcarePermanentNHSAdministration

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