About this role
Job summary
Gladstone House Surgery is a dynamic, friendly practice offering an exciting new opportunity for an enthusiastic and highly motivated, flexible and pro-active Medical Secretary to join our innovative and progressive team due to retirement.
Support and mentorship.
You will be supported by our surgery team and have regular training
The post is for 30 hrs per week.
S1 Practice.
You will work closely with the Practices multi-disciplinary team of other GPs, ACP, Pharmacist, 1x other nurse, HCA and our non-clinical staff to provide a high quality and accessible service to patients needing secretarial input.
So, if you would like to work in an established practice, with a dedicated team of GP Partners and a great support team, then we would love to hear from you!
Main duties of the job
Duties will include:
Processing and managing hospital and community referrals, ensuring they are completed accurately and within appropriate timescales.
Preparing, typing and sending referral letters, clinical correspondence and other medical documentation.
Liaising with hospitals, consultants, community services and other healthcare professionals regarding referrals, appointments and patient care.
Dealing with patient queries relating to referrals and correspondence.
Monitoring referral-related tasks.
Supporting GPs with dictation, letters, reports and other administrative tasks.
Maintaining accurate and up-to-date patient information whilst ensuring confidentiality and data protection at all times.
Using the practice clinical system, including SystmOne, to access, update and record information appropriately.
Working closely with reception, administration and clinical staff to ensure an efficient document and referral workflow.
Dealing with sensitive and confidential information in a professional and discreet manner.
Supporting the practice with general administrative duties as required.
Working within practice policies, procedures and NHS information governance and confidentiality requirements.
Contributing positively to the practice team and helping to maintain a high standard of patient-centred service.
About us
At Gladstone we have a tight knit team, who pride themselves on working well together, with a strong work ethic and a team who provide mentoring and support on an on-going basis.
This team includes 2 GP Partners, 2 Salaried GPs, 1 x ACP, Pharmacist 2 Nurses, 1 HCA and a supportive admin and cleaning team. We are also supported by our PCN and CCG pharmacists, midwife and care co-ordinators.
We pride ourselves on being a patient focused practice.
We also train Yr 1 & 2 medical students, along with student nurses and work experience school leavers.
Free parking for staff is available on site, along with a well-equipped kitchen and staff room area.
Job description Job responsibilities
Please see attached Job Description and Person Specification for detailed information.
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Person Specification
Qualifications Essential
Qualifications GCSE Eng Language C or above Computer literate Excellent communication and patient skills RSA/CLAIT or equivalent experience IT Skills in Word, Excel and Email
Desirable
ECDL RSA level 2/3 or equivalent Experience of using S1 clinical system AccuRx Abtrace
Experience Essential
Administrative experience in a busy office one year minimum Experience of dealing with complex enquiries Experience of data entry Understanding of the NHS and issues relating to patient care
Desirable
Experience as a Practice Secretary or similar for at least one year Experience of coordinating appointment systems.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gladstone House Surgery
Address Gladstone House Surgery
Gladstone Street
Ilkeston
Derbyshire
DE7 5QS
United Kingdom
Employer's website https://gladstonehousesurgery.com (Opens in a new tab)