About this role
Job summary
We are the Administration team of Christie Medical Physics & Engineering (CMPE), based at The Christie in Manchester. We're looking for an organised, proactive and improvement-focused Senior Administration Assistant to join us.You'll play a key part in supporting the day-to-day operation of a large directorate of over 300 staff, coordinating workforce administration, financial processes, governance activities and operational support that enables clinical and technical teams to deliver excellent services.As part of our ongoing programme to modernise administrative services, you'll also have the opportunity to help improve how we work. We're actively reviewing processes and embracing digital technologies to streamline routine tasks. We're looking for someone who enjoys finding better ways of working and wants to help shape the future of our administrative function.You'll be part of a supportive team where your ideas will be valued and where you'll have the opportunity to develop a broad understanding of operations within a specialist NHS service.The post available is established as part time (20 hours per week) and we aim to accommodate flexible working requests. The majority of the work will be on site at The Christie but some working from home will be supported where this does not interfere with the role.
Main duties of the job
CMPE deals with a wide range of professional, technical and medical staff both locally and in the North West Region and on occasions supports with telephone patient enquires. You'll play an important role in keeping the Directorate running smoothly by:o Ensuring sensitive and confidential information is dealt with in an appropriate manner.o Supporting financial processes including procurement, purchase orders, invoices, expenses and study leave administration.o Organising meetings, preparing documentation and maintaining governance records.o Supporting managers with workforce administration including onboarding, leavers and system updates.o Helping develop and improve administrative processes, standard operating procedures and digital ways of working.o Providing deputy support to the Directorate Administrator.
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Job description Job responsibilities
DUTIES AND RESPONSIBILITIES
GENERAL OFFICE
1. Act as Deputy to Directorate Administrator:
Provides a confidential administrative support to the Director, including the handling of sensitive documents. Acts as deputy to the Directorate Administrator in their absence and assists with supervising staff. Provides secretarial support to CMPE groups and their sub sections in the region. Produces accurate minutes for the Directorate Board and Group LeaderMeetings. Arranges internal and external meetings when required. Ensures sensitive and confidential information is dealt with in an appropriate manner. CMPE deal with a wide range of professional, technical and medical staff both locally and in the North West Region and on occasions with telephone patient enquires.
2. Invoicing and other financial functions:
Raises external invoice request forms and processes own invoices. Required to generate non-stock requisitions and call off orders, liaises with Requisition and Supplies and Stores. Carries out workflow invoice approvals via integra. Monitors goods received receipting for Radiopharmacy invoices. Provides details to Radioisotope Service Manager on daily basis. Carries out GRNs of Radiopharmacy invoices when authorised and list received from Radioisotope Service Manager. Processes Study Leave requests in an appropriate and timely manner. Oversees the maintenance and ordering of stationary stock.
3. Staffing
Inputs overtime and allowances into e-Pay. Checks accuracy of staff travel expenses that have been entered into e-Pay. Conducts random monthly audits of expenses with Group Leaders. Inputs absence recording and terminations in ESR. Calculates staffs annual leave entitlements as and when required via ESR. Completes administrative local inductions for new starters. Updates NHS Portal Distribution Lists of any new starters and leavers. Is able to cover for other administrative staff during working hours and in their absence as and when required.
4. General Administration Duties
Works closely daily and able to have a good working relationship with Directorate Administrator. At year end, prepares files for archiving and sends them away to secure Document Storage Facility using their specific database. On a daily basis, completes fire safety checks as directed. Collates records and updates Key Performance Indicators on Balance Scorecard for Directorate Board meetings on a monthly basis. Liaises with contributors to ensure timely completion prior to directorate boards. Provide details of KPI results to Head of Performance on a monthly basis. Prepares own work procedures and also produces and maintains the standard operating procedures for the admin group. Is able to work on their own initiative and organises own workload. Automatically covers for Directorate Administrator in periods of high pressure. Handles confidential situations or paperwork with respect and responsibly. Provides assistance and advises colleagues from other groups on Admin processes. Any other duties commensurate with the grade.This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder which may be reviewed in the light of experience and developments within the service commensurate with the grade of the post. This job description is subject to regular review and appropriate modification. Any review will be undertaken in conjunction with the post holder.
Person Specification
Qualifications Essential
BTec/NVQ Level 4 in management/business studies A comprehensive general education to GCSE standard particularly in English and Maths
Desirable
Evidence of additional relevant qualifications - NVQ or similar in Management/business studies ITQ qualification
Experience Essential
Experience of Microsoft Office Applications Experience of working in an Administrative environment
Desirable
Experience of using in-house databases Previous supervisory experience
Skills Essential
Excellent oral and written communication skills Accurate and well presented work Ability to work proactively or as part of a team Ability to manage workload and prioritise competing tasks effectively Computer literacy skills
Desirable
Some awareness of Medical Physics terminology
Knowledge Essential
Sound knowledge and familiar a with a range of software including Word, Excel, Powerpoint and Access E-mail and web browsers Good working understanding of IT
Values Essential
Ability to demonstrate the organisational values and behaviours
Other Essential
Ability to work under pressure Able to use own initiative Required to spend long periods of time at keyboard/VDU Ability to work with high level of concentration with frequent interruptions Reliable
Desirable
Willing to attend training courses appropriate to the role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Christie NHS FT
Address CMPE Admin - D00031
Manchester
M20 4BX
United Kingdom
Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)