About this role
Job summary Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Greensand House Care Home in Redhill, Surrey. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include: Answering the te
Main duties of the job At Avery Healthcare, we are all about supporting the people who care for our residents. We acknowledge the hard work of our teams and support them at every step. By joining us, you will positively impact the lives of residents daily; your compassion and dedication truly make a difference. We are committed to helping you grow in a nurturing environment, with opportunities for learning and development throughout your career. As a part of our close-knit team, you will experience a culture that values respect, compassion, and exceptional care. We're currently seeking a warm, enthusiastic individual to join our award-winning team as a Receptionist at Greensand House Care Home in Redhill, Surrey. Your primary role will be to provide professional, high-quality customer service as a first point of contact, along with fulfilling various administrative duties. Responsibilities include answering the phone, responding to inquiries, redirecting calls, maintaining databases, and liaising with Housekeeping to ensure reception area tidiness. This role requires excellent communication skills, confidence in computer usage, and a friendly demeanor.
About us Avery Healthcare stands as one of the largest providers of luxury elderly care homes in the UK, offering more than just a workplace. We're committed to making the later years of life enriching and are passionate about delivering meaningful experiences for both our residents and our employees. Our vision, "creating meaningful lives together," drives us, and we are proud to offer exceptional care through a growing network of over 100 care homes. Avery fosters a supportive and inspiring environment where every employee feels valued and empowered each day. Those who join us quickly discover why Avery is the preferred choice both for our residents and our team members. Being a part of Avery Healthcare means you are contributing to a community committed to caring, respect, and consistent improvement. With a focus on employee satisfaction and development, we highly value the people who make a difference in the lives of our residents daily.
Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Greensand House Care Home in Redhill, Surrey. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
Our ideal candidate must have excellent communication skills both verbal and written, be confident in using computers, have a positive, friendly, and welcoming attitude, and possess previous exposure to problem-solving and managing client complaints.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Redhill
RH1 5BA
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)