About this role
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.
Summary of the Role The Supply Chain Specialist is responsible for order fulfillment and operational process within SCM are in accordance with the goals of the business at an economic cost. The SCM objectives are achieved whilst working within the framework of contributing to society through healthcare and all Terumo Corporation social and ethical guidelines. This position’s focus is to partner with the business to ensure efficiencies and support the organization’s growth expectations.
Key Responsibilities 1. Logistics, O2C and Operations Management
• Timely & Accurate Supplier POs placements.
• Ensure Timely incoming & dispatch of goods.
• Accurate month-end billing (sales, claims, etc) and reconciliations
• Monitor purchase orders (POs), back order, factory’s shipping schedule and import shipping documents.
• Join monthly discussions with BUs and SCM teams on backorder status and shipment schedules.
• Oversee delivery schedules with local forwarders, maintaining records of all distribution charges.
• Request COA from factory subject to distributors’ request.
• Ensure compliance with local regulations for importation, warehousing and distribution
• Feedback on service and shipping performance of logistics service provider (LSP) / Global Bid forwarders.
2. 3PL & Warehousing Management
• Lead business review and KPI performance
• Identify areas for optimization, cost savings and cost avoidance
• Feedback on service and shipping performance of 3PL, logistics service provider (LSP) / Global Bid forwarders.
• Apply strong governance and adherence on inventory management processes and SOP
• Lead integration/ automation/ digitalization initiatives
3. Supply & Shipment Accountability
• Responsible for shipment tracking, communicating, Timely update of ASN, and ultimately confirmation of shipment.
• Monitor and provide back-order recovery update to finance and BUs.
• Drive improvements on accuracy and timeliness of shipment updates.
4. Sales Forecasting and Reporting
• Timely compilation and submission of monthly and quarterly sales forecasts and distributor inventory reports.
• Accurate updates on sales forecasts, backorders, and stock flow to relevant stakeholders.
• Ensure accurate supply commitments are provided for Sales forecasting reporting and aligned with Finance team
5. Budgeting and Cost Control
• Summarise shipment costs and logistics expenses, aligning actuals with budgeted targets.
• Lead cost saving initiative for warehousing and logistic.
6. System and Data Management
• Perform year-end SAP procedures (SCM open PO and open SO update).
• Prepare material master data registration form to TAP HQ and TC COE team for new item registration.
• Ensure accurate creation & maintenance of SAP & IBP master data
7. Compliance and Audit Management
• Comply to regulatory requirements for product registration and distribution.
• Ensure GDPMDS compliance and KPMG audits, ensuring operational integrity
8. Process Improvement and Automation
• Participate in Supply Chain Improvement Programs (SCIP) and process improvement initiatives, contributing ideas and implementing best practices.
• Review & update Standard Operating procedures (SOP) documentation periodically
9. Inventory Management and Consignment
• Reduce inventory write-offs by implementing FIFO and FEFO.
• Monitor, coordinate and manage consignment inventory agreements such as “PAR Level”, ensuring accurate reconciliation between company and partner records.
• Collaborate with Sales, Supply Chain, and Finance teams to ensure timely usage reporting and invoicing for consignment inventory.
• Analyse inventory trends and usage data to optimize stock levels, reduce excess and obsolescence, and improve stock turnover.
• Track and investigate inventory discrepancies and implement corrective actions.
• Maintain accurate records in ERP systems, stock reconciliation and generate regular inventory reports.
• Support internal and external audits related to inventory and consignment stock.
10. Reporting & Analysis
• Provide comprehensive reporting systems to track key supply chain metrics, including but not limited to order fulfillment, inventory management, backorders, stock turnover, and freight charges.
• Analyze supply chain data, trends, opportunities and areas of risk, providing actionable insights for improvement.
11. Other Duties
• Undertake ad-hoc tasks and projects assigned by management.
• Participate in corporate social responsibility (CSR) events, process improvement initiatives, and team bonding activities.
Functional / Technical Skills
• Strong understanding of Inventory management and Order-To-Cash processes
• Solid understanding and experience with managing 3PL warehouse & consignment Inventory management.
• Strong expertise on import logistics operations (inbound, outbound and DG).
• Good knowledge of SAP/S4 systems (MM,SD,O2C).
• Experience on Cost To Serve (CTS) modelling
• Strong adaptability, time management, analytical and problem-solving skills.
• Excellent communication, interpersonal skills and stakeholder management skills.
• Resilience and stress tolerance, able to maintain composure and productivity.
• Proficient in Microsoft Office and other data analysis tools.
Education & Experience
• Bachelor’s degree/diploma in business administration, supply chain, or related fields.
• Preferred experience in regulated industry (e.g., medical devices, pharmaceuticals or FMCG.)
• 3PL Management and O2C Fulfillment
• Minimum of 8 years of experience in supply chain management.
• Preferred CSCP certified or trained.
Note to External Recruitment Agencies: Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.