About this role
Receptionist Job Opening: Receptionist Maastricht | Fulltime | 38 hours | MBO/HBO | Languages: NL & EN Are you the face our guests never forget? At Crowne Plaza Maastricht, you are the point of contact and the trusted smile for our guests - from the moment they enter until the moment they leave. Hospitality is in your DNA, and you get satisfaction from creating a warm and professional welcome. About Crowne Plaza Maastricht Located on the banks of the river Meuse, Crowne Plaza Maastricht offers a unique blend of luxury, comfort and hospitality. With 174 stylish rooms, nine modern meeting rooms, an attractive hotel bar and the culinary restaurant De Mangerie , we are a familiar face in the city and within the international IHG chain. Working at Crowne Plaza means working in a close-knit team, where your efforts really make a difference to the guest. Who are we looking for? You are someone who: - Always ready with a smile for guests as well as colleagues - Representative, stress-resistant and proactive - Hospitality not only understands, but lives - Has strong communication skills in both Dutch and English - Flexible to work evenings and weekends - In possession of a driver's license - Experience in the hotel industry is a must; an additional language is a plus Your duties As a Receptionist(e), you will be a key player within our Front Office. Your duties include: - Warmly welcome, check-in and check-out guests - Answering questions by phone, email and at the front desk - Giving tourist information about Maastricht and its surroundings - Taking and processing room and restaurant reservations - Professionally handling complaints and special requests - Perform administrative duties such as cash register work and transactions - Working according to international IHG standards What do we offer you? - A competitive salary based on your experience - Travel allowance from 10 km - Discounts on lodging, food & beverage within global...