About this role
Land van verblijf Nederland Service Desk Representative Czech & Slovak - Reference code: 232810 - Zwaagdijk-Oost , Graanmarkt 1 - Bereken afstand Service Desk Representative Czech & Slovak Afstand calculator Store Support Employee Czech & Slovak 32-38 hours a week As a Store Support Employee, you are the point of contact for your colleagues in our stores. You can help your colleagues quickly and efficiently when necessary. Are you ready to take action? Your daily actions The Service Desk is made up of a great team of various nationalities. Together with your colleagues, you will answer all of the questions from the stores in the different countries where we operate. The questions are very diverse and involve, for example, ICT, Human Resources, property or financial affairs. You will always find the right department to solve these problems quickly, efficiently and in a service-oriented manner. Helping others gives you energy and you will enjoy working with colleagues from different departments. In this position, you will communicate with the stores as well as departments at our international headquarters. If a problem cannot be solved immediately, you will look for a solution. You can answer questions by phone and via our ticket system. You then make sure that all questions are entered in our database. As a Store Support Employee, you will be assigned to a team during opening hours. Meet your new team The >3000 Action stores are located in 15 countries, all with the same good customer experience. This is only possible if the stores all work in the same way and can perform their daily work in the best possible conditions: making customers happy, caring for employees, but also working efficiently. Central Store Operations guarantees this standardization and is therefore an important driver for Action's rapid growth. We provide guidelines and monitor the progress of all stores in Europe. We are the point of contact for...